Contact Us

Last updated: September 7, 2026

Business location

Store and contact details

Store name: Sayknee

Website: https://www.sayknee.com

Email: hello@sayknee.com

Phone: +61 8 9305 2522

Business address: 2 TENER CLI, MERRIWA WA 6030, Australia

Customer service hours

Monday to Friday: 9:00 to 17:00 Australian Western Standard Time. Weekends and public holidays observed at our business address: closed. We normally respond within two business days.

Order and delivery support

For order status, address corrections, delivery delays or missing parcels, email hello@sayknee.com or call +61 8 9305 2522. Include the order number, order email and delivery postcode. Address changes are effective only after written confirmation.

Returns and consumer-guarantee claims

Submit a return, refund or Australian Consumer Law claim through https://www.sayknee.com/pages/contact or hello@sayknee.com. Include the order number, a description of the issue and reasonable supporting information.

Privacy, accessibility and product safety

Privacy requests, accessibility barriers and product-safety concerns may be sent to hello@sayknee.com. We request only information reasonably necessary to identify the order, investigate the issue or verify identity.

Complaints

We acknowledge complaints within two business days and aim to provide a substantive response within ten business days. If more time is required, we explain the reason and expected response date.